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General Information

ACCESSIBILITY / BOX OFFICE HOURS / CAMERAS & RECORDING DEVICES / CHILDREN / CONCESSIONS / GIFT CERTIFICATES / GROUPS / LATECOMERS / LOST & FOUND / PARKING / REFUNDS & EXCHANGES

ACCESSIBILITY

Wheelchair accessible seating is available by request on the main floor only. Please note The Palace Theatre has an elevator to access the Loge and Balcony, however, wheelchair accessible seating is not available in these sections.

AssistEight new assistive listening devices are available to guests at no charge during every theatre performance.  An integrated neck loop/lanyard with DSP loop driver, worn like a necklace, provides better audio for people with cochlear implants and telecoils and allows the sound to be transmitted directly from the lanyard to the hearing device. Universal stereo headphones are also available with each unit and can be beneficial to those with other types of hearing aids or those that simply require a higher degree of amplification. A dual 5.5 mm output jack allows the receiver to be shared between users if desired.

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BOX OFFICE HOURS

The Box Office is open Monday through Friday, 9 AM – 5 PM and Saturday, 10 AM – 2 PM, with some holiday variations. During show days, tickets to future events are available 90 minutes prior to the performance in the lobby of the theatre. (Tickets for that day’s performance are available at the ticket booth one hour prior to show time.)

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CAMERAS & RECORDING DEVICES

The policy for cameras varies by artist and event promoter.  Audio and video recording is generally prohibited.  Please abide by any posted restrictions or announcements at the event.  Please silence cellular phones and pagers must be silenced within the theatre.

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CHILDREN

Unless listed as a family or children’s event, most performances are intended for adults and teens.  Some events are not appropriate for children.  We welcome children under the age of 3 for family entertainment.  All patrons, regardless of age, must have a ticket to enter the theatre.  Parental discretion is advised for all events.  Any person disrupting a performance or inhibiting the enjoyment of an event for patrons may be removed from the theatre without refund.

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CONCESSIONS

A concession area with snacks/candy and non-alcoholic beverages (soda, water, coffee and tea) is available in the Intermission Suite during performances.  

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GIFT CERTIFICATES

Why not give the gift of entertainment? Perfect for anyone on your list! Gift Certificates are available in any amount and redeemable in advance for a variety of shows sold through The Palace Theatre Box Office. Please contact our ticketing representatives Monday – Friday 9am to 5pm or Saturday 10am to 2pm for details: 724-836-8000.

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GROUPS

Please contact our ticketing representatives to order by phone at 724-836-8000, as group discounts and group minimums vary by presenting organization.  Some shows’ group rate policies extend savings on per ticket service charges for group phone orders.

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LATECOMERS

Please arrive early! Latecomers will be seated at the discretion of the management or artist management.

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LOST & FOUND

Please contact The Palace Theatre Box Office during regular business hours at 724-836-8000 for lost & found services.

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PARKING

Westmoreland Cultural Trust and the City of Greensburg have made it easier to come to Greensburg for Palace Theatre events with FREE PARKING! Coinciding with Palace events, enjoy free parking on show evenings and weekends in the Robert A. Bell Parking Garage one block past The Palace on the left side of West Otterman Street. Free parking is also available at nearby city lots after 5 p.m., as shown on map. Please note prevailing parking rates apply weekdays before 5 p.m.

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REFUNDS & EXCHANGES

All ticket sales are final. We are unable to issue refunds or credits unless an event is cancelled.  In the event of a cancellation, certain service and facility charges are not refundable.

 

 

THE PALACE THEATRE
21 West Otterman Street
Greensburg, PA 15601



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BOX OFFICE: 724-836-8000
Monday - Friday 9am - 5pm
Saturday 10am - 2pm

PA Tourism
The Palace Theatre has been a major force in Westmoreland County’s cultural scene for generations. Opened September 2, 1926, as the Manos Theatre, The Palace Theatre today hosts the widest variety of live entertainment in the area in a beautifully renovated 1369-seat facility, located across from the county courthouse.
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- 1 day ago

We've decorated for all of the upcoming holiday shows 😀❄️❄️ #palacePA https://t.co/aTRHBgLAg3
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- 1 day ago

Pre-sale tix avail for Trust Members! Plain Fun #2 with Eric & Erik Saty, Jan 4 at 7P Join friends and Westmoreland… https://t.co/hclMzfD3ht
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- 1 day ago

Due to popular demand, a SECOND AND FINAL DONNIE IRIS SHOW HAS BEEN ADDED for Saturday, February 8, 2020 at 7:40 PM… https://t.co/W46GdGnbXq
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- 2 days ago

JUST ANNOUNCED: Comedy duo Eric and Erik come to The Palace with "Plain Fun #2" with special guest Makai on Sat, Ja… https://t.co/oWLug22yIO
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- 2 days ago

JUST ANNOUNCED: The Guess Who will be at The Palace Theatre on Friday, June 19, 2020 at 7:30 PM! Pre-sale for Tru… https://t.co/B7vVGfYSwv
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